Support Services Free Clinical Staff to Focus on Patients

The clinical staff in most medical providers’ offices are a busy group. They help patients in many ways, both in the exam room and after the office visit is completed. Not only do staff set up appointments, verify insurance, and

Posted in About Dulcian, BLOG, Healthcare

Why is Chronic Care Management Important?

Your chronically ill patients receive care as your practice profitability gets some relief!  The cost to taxpayers for chronically ill patients is large and growing larger each year.  According to the Department of Health and Human Services (HHS) and the

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Posted in About Dulcian, BLOG, Business Rules, chronic care management, Healthcare, Resources

Clients vs. customers – via Seth Godin

I start my day reading Seth Godin’s blog, every day, for maybe two years now. His posts are short and often they are obvious truths. But I read them long enough that they got me to fear less, deliver more, and

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Posted in About Dulcian, BLOG, Consulting, Development, Products

The BEST IT Project Management Book Ever is: “If Disney Ran Your Hospital”

If Disney Ran Your Hospital: 9 1/2 Things you Would Do Differently (Fred Lee, 2004, Second River Healthcare) is not even an IT book. As the title suggests, it is about hospital administration.  But no book has influenced my thinking about project

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Posted in About Dulcian, BLOG, Consulting, Other

Why Dulcian and what is that?

Finding a name for a company is tough.  Unless you want to call your company something that looks more like a strong password, everything in the world is already taken.  Somebody has even registered “” on the off chance that

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Posted in About Dulcian, FAQ, Other