About a million years ago, I wrote my doctoral dissertation about how to talk to computer system users. I videotaped 50 systems analysts talking to 50 different real estate brokers discussing the requirements for a system. I did formal protocol…
About a million years ago, I wrote my doctoral dissertation about how to talk to computer system users. I videotaped 50 systems analysts talking to 50 different real estate brokers discussing the requirements for a system. I did formal protocol…